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Quality Objectives
• To offer guarantee products based on the customer's needs and users to achieve its satisfy.
• To consolidate the customer service culture.
• To strengthen the constant improvement and standards of the company's process.
•To promote an organizational culture based on motivation and self-control directed to the manpower through the development of competencies.
• To develop work habits on every person belonging to FNG S.A based on proper use of resources focus on the decrease in the environmental impact.
Calle 26 A No. 13 97 Piso 25PBX: (571) 323 9000 FAX: (571) 323 9006 Bogotá, servicio.cliente@fng.gov.co - notificacionesjudiciales@fng.gov.co Colombia - Customer Service: 018000 910 188 - Complaints and Claims: 018000 919 670 Working Hours: Monday to Friday 8:00 a.m - 5:00 p.m.